Reviews & Testimonials

Your feedback is very important to us!

We strive for perfection as such we are keen to improve the quality of our products and services.
We would highly appreciate it if you could take a moment and leave us your comments on the service you received from us.

We needed to renovate our deck last Summer, replacing the vinyl cover, the hand rails and an ugly spiral steel staircase. This was a large terrace, with over 90 feet of solid steel hand rails, in two pieces all together.
I had a few quotes from different suppliers and contractors. The North Vancouver Canadian Carpet beat the best quote by over 30% and handled the whole project from A to Z. I didn’t have to deal with different contractors
and suppliers. They did a very nice and professional job, coordinated everything and kept us in the loop and listened to us throughout the project. There were no surprises and they stuck with their quote even though they had to
go through a lot of trouble and extra expenses to remove the huge staircase and handrails.

Vahid D.
January 4 2015
We have had a number of jobs done over the last few years: kitchen cabinets, carpets, and bathroom tiling. We always worked with Mori Malek. In every case the work was done as promised and on time. I haven’t done a lot of comparison shopping, but I believe the prices were competitive.

Michael Freeman
April 18 2014
I own an apartment in downtown area. we made a decision to re-built our apartment in year 2013. Canadian carpet and tile company delivered , installed and finished the flooring of the whole apartment. their service, punctuality and workmanship were excellent. This company truly is the best in the market. I highly recommend them to anybody I know. the staff were caring and sincere. they are exceptionally knowledgeable and well trained.

Maryam D.
April 07 2014
I own a 5000+ sq ft home in Braemar area in north van. we made a decision to re-built our house in year 2011-2012. Canadian carpet and tile company delivered , installed and finished the flooring of the whole house. their service, punctuality and workmanship were exceptional. I happen to be in real estate business and I know the difference between semi-reasonable finishing and high end workmanship. they DO pay attention to details. this company truly is the best in the market. I highly recommend them to anybody I know. the staff were caring and sincere. they are exceptionally knowledgeable and well trained.Overall an amazing experience.

Nima Sheikhy
September 30 2013
Hi Shahab; We are just delighted with our new common room and your contribution to that is enormous. We found your people to be excellent and the carpet is just purfect for our needs. Of course I will recommend you any time I can. I wish you great good fortune in your new place.

Deanne Ch
June 04 2013
Maria Palfrey was our project manager for the renovation of our condo. We found that Maria was a very reliable person. She returned our phone calls promptly. She also followed up and ensured work problems fixed. This company was good to deal with, overall.

Connie P
February 11 2013
Promptness, service & reliability. Friendliness, product knowledge, good service, Delivering of what is asked for promptly.

Nolyn
January 10 2013
I’l like to thank Maria at the Arbutus store for the recent renovation of my condo kitchen. It took only seven working days to do a complete update – everything except hardwood flooring which she had done previously for me throughout the apartment. The results were beautiful – the work was done on time, on budget, with attention to detail and careful supervision. And – there wasn’t a nick in the new hardwood anywhere!
Gordon D
September 24 2012

Extremely happy with the Coquitlam location. Nima helped us pick out a trendy, durable silver/grey oak laminate to replace the flooring in our entire house. Roja was extremely helpful with decorating ideas, always answering my questions, and keeping in contact with me throughout the entire process. The installer, Istvan, did an excellent job. We couldn’t have asked for a better experience and we will definitely be using Canadian Carpet and Tile for future reno’s. This was a big job and they pulled it off flawlessly :)

Shaunna D
July 31 2012

Dear Mr. Arash Sohrabi: Construction can be very challenging time to time. All too often the positives are overlooked in the mad rush and pressure to complete the job on time and on budget.I believe that when exemplary efforts bring superior results, special recognition should be given. Your firm’s effort on my suite at the West Emerald was one of the major reasons for the success of this project.

Many thanks for your efforts and diligence!
Nahid M.
Jul 14, 2012
Good morning Susan,
Yes, we finished the shower glass installation yesterday, it looks great. Much appreciated for everything you and your team have done for our project, everything run smoothly, we are very happy with our new bathroom. You provided excellent service to us, we for sure will recommend you to whoever they want to do home renovation.

Thanks again.
Connie
Mar. 2012

During a four week process in Oct / Nov of 2011, Canadian Carpet and Tile Inc. Coquitlam branch, carried out an extensive to our Condo. We had new flooring, consisting of carpet, tile and laminate; completely renovating the kitchen and two bathrooms having granite and marble tops; new baseboard and crown moldings.All the work was carried out with dedication, great workmanship and and attention to detail-a great subtrade team.

We are grateful to Susan Xu, for her coordination, input on materials and her knowledge of the work. Also to Nima who at all times showed caring attention for his client’s position from the prospective of an owner. Many thanks for the great work, we wouldn’t hesitate to recommend your company.

Again many thanks.
Carol and Peter
Feb. 2012
Hi Susan,
Just wanted to say thank you for sending us those installers. They were excellent – we are very pleased with their work! We’ll definitely be recommending you to people who might want carpet in the future!

Kathy F.
Jan. 2012

Many thanks to Sepideh at the North Vancouver, Marine Drive branch for her efficiency and dedication in seeing that the laminate flooring in our apartment was done on time and well. The installer did a great job – unfortunately we do not have his correct name – but the end-result was most pleasing. Sepideh is a good communicator and was always available to answer queries and take action. Canadian Carpet has a very valuable person – Sepideh Dadfar – and our appreciation to her and the installer.

Farrokh N. and Bella T.
Jan. 2012

A big Thank You to Sassan and other staff who were extremely helpful in assisting us in selecting a nice tile for our bathroom floor and tub enclosure. We are extremely happy with the outcome – the installer was very skilled and performed an excellent, professional job. We never felt pressured but rather experienced much patience while we changed our minds back and forth on different options. We feel very comfortable recommending Canadian Carpet and Tile, and plan to use their expertise in the future with additional flooring installations.

Bob and Drew D.
Nov. 2011
I live out of the province and needed floors done in our condo in Yaletown. Reza Gharessi from Canadian Carpet & Tile had done work for us before so we once again called on his expertise. We were not disappointed. We found the flooring we liked at a store in Winnipeg and passed on the information to Reza. He contacted the company to see if we could get the flooring in the format we needed and special ordered it for us. His estimates regarding time and cost were exactly as he quoted.
William did the actual installation. He gave us great advice as to the direction of the hardwood flooring and style of baseboard. He was professional and very considerate. His workmanship and work ethic was admirable. We are very happy with the floors and will not hesitate to call on this company for our next job.

Judi H.
Oct. 2011
Maria,
Thank you for the excellent job you did on my bathroom renovation–a total re-build. You did it on time, on budget–and, best of all, the result is beautiful. What more can I say!!

Gordon D.
Oct. 2011

Thank you Canadian Carpet & Tile, specifically the team at the North Vancouver store for you professionalism and excellent service! Thank you Sepideh for all your hard work and fantastic advice. You were professional, true to your word and your prices were competitive and worth every penny! The workmanship was on time and top notch and I am extremely pleased with the result! I will definitely be using Canadian Carpet & Tile in the future and will be referring you to friends, family and clients!

Lisa B.
Oct. 2011
Dear Roya,
Abdi and his crew did a very good job today. Abdi is a good leader and very patient. We are happy that they come back again to finish the job and repaint the kitchen and family room. Many thanks.

Best Regards,
James and Teresa
Sep. 2011
Hi Roja,
We want to thank you and the team from Canadian Tile & Carpet for accommodating our bathroom reno schedule. We are very pleased with the finished tile floor and the bathroom vanity & counter top look better than we expected. We are happy to recommend your company to anyone doing a renovation.

Mike & Karen D.
Aug. 2011

Thanks to Sassan for his hard work in getting us our carpet in and installed while under a tight deadline. I’ve done a few jobs through Canadian Carpet & Tile, big and small and have never been let down.

John
Jun. 2011
Hello Mer,
I wanted to thank you for your’s and Roja’s assistance with our recent carpet purchase.
The installer was in on Saturday and replaced our carpet. He was extremely kind, and did a quick and excellent job.
We are very, very pleased.

Thanks again
Jordan
Jun. 2011

Thank you so much for the prompt, personal, and professional approach of Sepideh Dadfar. As soon as our home purchase was complete, Sepideh moved to install our carpet. Visits to the home, quick resolution of small problems, personal advice, and colour matching — everything was dealt with smoothly and to our satisfaction. Many thanks.

Valerie
Jun. 2011
Hi Sassan
As promised, attached are a couple of picturesof the completed shower and floor tile work. Abrihim [the installer] was an excellent worker and we are very happy with the final results.

Drew and Bob D.
May 2011

We recently used Canadian Carpet and Tile to supply pad for our hotel renovations—guestroom and restaurant. I had the pleasure of dealing with Mr. Mer Ershad who ensured that everything ran smoothly. We did encounter a problem where our pad delivery was several weeks late, due to factors beyond Canadian Carpet and Tile’s control. Even so, Mer made sure that we had product to keep our renovations on target: he pulled pad from his own warehouse, and had it shipped to the hotel, so we could keep our renovations on time and on budget. This was at no cost to us.The product was as promised, but it was service that really shone here. We will use this Company, again, as the need arises, and would not hesitate to strongly recommend Canadian Carpet and Tile for any flooring project—whether residential or commercial. Thank you for your EXCELLENCE service and all your help, Mer.

Christopher Mis
General Manager
Best Western Abercorn Inn
Richmond BC.
May 2011
Hi Sassan,
Thank you for everything. The carpet looks great and Raby [the installer] was so great. We will definitely refer you (I have already recommended you to my boss).

Thank you again
Linda S.
May 2011

Thank you Sepideh for your help for the Carpet replacement on both my properties. Your professionalism was greatly appreciated. The work was done in a timely manner and the workmanship was excellent. I will come back for all my carpet and hardwood requirements, and will definitely recommend you to others.

Babak S.
May 2011

I would highly recommend Canadian Carpet & Tile / Top Kitchens to anyone undertaking a major kitchen renovation. I met Denny at the Coquitlam store by chance and from the first moment I knew he was someone I could trust. His customer service was top notch. He told me I could call him at any time and was always quick to respond. Denny coordinated the work on our custom cabinets and granite countertops, and the jobs started on the dates promised and were completed quickly. Hamid from Top Kitchens was also awesome to work with. He did a great job designing our cabinets and was on site regularly to make sure things were done to the highest standard. They both worked hard to stay within our budget while still providing top notch quality. We have very high standards and they did whatever it took to make us happy, whether it was addressing a minor flaw in a piece of wood, to changing plans on the fly, they went the extra mile for us. What else could we have asked for?!

Todd C.
Apr. 2011
Hi Sepideh,
just a short note to let you know how much we appreciated your help with the selection of our tiles. You were always so helpful and friendly and in the end the tiles you pointed out worked out just perfectly. Thank you ever so much.

Inga H.
Apr. 2011

Canadian Carpet & Tile has been a fantastic vendor on many of our projects. From the initial design concept to the final installation they are always there to help.

Jeff Cuttler, GSC
Apr. 2011

I want to thank you Reza (Arbutus Store) to help us with our floor. We choose his service base on his professionalism, knowledge and prompt respond through email since we live across the country. Also the installer, I believe his name is William. He did a great job with care. We deal with Reza again in the future.

Kiet V.
Apr. 2011
Thank you so much for the excellent job you did coordinating the installation of new hardwood floors, new doors and baseboards throughout my apartment, as well as updating the fireplace surround and painting challenging ‘popcorn’ ceilings throughout.
Your quote was very competative, but even more important –the work began on the day scheduled, proceeded in a timely manner, and was completed with attention to detail and obvious pride of workmanship. The results are everything I hoped for– and more!! It’s like an entirely new home!
Best of all, Maria, your personal, daily supervision of the project and regular telephone updates to me meant that I felt confident and relaxed about the final product. I knew that things were in good hands even though I was out of town all while the work was being done; I had no concerns leaving you in charge.
I’d have no reservation about recommending Canadian Carpet & Tile (Arbutus store) and you personally to friends and neighbours. In fact I have. You’ve done a previous project for me and I’ll certainly have you do the next stage of renovations/updates as well.

Gordon D.
Mar. 2011

Many thanks to Reza and Belle from the Arbutus store. I like them so much, I’ve hired them a second time when I moved to my new home. Belle did everything so well including helping with floor mouldings, her attention to service is excellent. The workmanship was very good, very efficient, the tradesman was very pleasant and tidy. The resulting floor has the “wow” factor. I don’t hesitate to recommend Canadian Carpet & Tile; in fact, I have done so to friends and neighbors.

Joan L.
Mar. 2011
Denny,
Our sincere thanks for doing so much co-ordinating to complete our floors. You have been very kind to us in a difficult transition. What a big difference!! For all your help and encouragement.

Gay and Mark J.
Feb. 2011
Hello Nasser,
I would like you to know that my experience in dealing with you throughout the process of my house renovations whether it involved flooring tiling or cabinetry it was a pleasure dealing with a courteous professional and very helpful gentleman Carmen and I would like to say THANKS for a job well done and would certainly give you first choice in any future projects.

Joe & Carmen
Dear Nader and [Canadian Carpet & Tile] staff,
Thank you for all the help in keeping my wonderful kitchen nice. You, guys are the best company I’ve ever dealt with.

Norma & Roberto R.
Dear Sassan,
Please accept our appreciation for your expertise & leadership, and your team’s hard work and dedication to help make our home more beautiful.

Thank you all.
Javid & Sharareh Benam
Thank you Zahra.
I want you to know that you can use Dominique and me as a reference for the great customer service you deliver. I don’t think there has been one vendor during this entire process who has been as good and customer-focused as you, Al, and the installers. A great experience. Rare in this business.

Shawn Smith
Thanks Susan,
It has been great working with you. You have looked after us well. Love the floor.

Kate
We have selected Canadian Carpet & Tile in North Vancouver for our home renovation project, to install over 2000 sq ft of large ceramic tiles, solid maple wood flooring and steps.
Mr. Nader Kianzad provided us with excellent service. With his professional experience and calm attitude, he helped us with product selection, provided reliable and professional installers, and managed the job from start to finish.
We recommend Canadian Carpet & Tile for similar quality job and services, and will certainly be calling on them again as the need arises. Please feel free to contact us regarding this recommendation if required: 604-929-3412.

Gina and Paul Vasak
Dear Bill,
I would like to thank you for your help and the useful information I received while looking for flooring. This was a new experience and your expertise was very helpful. I never felt pressured in any way and your patience was appreciated.
I found your installer Billy, to be excellent and am happy with his work. I would not hesitate to recommend Canadian Carpet & Tile to anyone.

Lynn Lanaras
Bill,
Thanks for all your hard work & patience in getting this flooring renovation done.

Marie & Miles Kirkwood
Hi Sassan,
I wanted to drop you a note to let you know how wonderful our kitchen looks and how happy we are with it. You, Nadar and your team were efficient, very easy to work with and wonderfully accommodating to our needs. We had a great experience with something that could have been much more stressful. I rave about my kitchen and about working with you to all of my friends and co-workers.
I would highly recommend you to anyone that asks. Again, thank you so much.

Stephanie Cooke
Hi Sassan and Nader,
I want to send my thanks for the excellent installers you sent me yesterday, October 2, 2008. Although the installer was initially nervous, knowing I had been a carpet installation helper myself in the past, he took extra time and care to make suggestions and answer my questions about the installation. We were both surprised to find the upstairs floor was concrete beneath the old pad which made more work for the installers. The whole installation was carefully and well done, with only two seams on my whole upper level. That took some ingenuity. And the stairs, which I was most concerned about looks marvelous.Though I cleared out as much as I could from the bedrooms before your installers arrived, moving all my furniture out of and then back into the two bedrooms took extra time. They were very careful with my furniture, which I appreciated.
As well, I had asked the installer to re-carpet the post on one of my cat scratchers, which he willingly did. Please extend my compliments to the installer again. He should know his good workmanship was appreciated.
In closing, thank you. Your installers did an excellent job and should be commended. I would not hesitate to recommend both Canadian Carpets for your carpet suggestions, great price, and effective measurements, for there was only one small piece of carpet left. And I would not hesitate to recommend the installer you sent and his excellent workmanship (from whom I learned a lot) to any of your potential clients. Please feel free to use me as a very happy and satisfied reference.

Elfie Leddy
Hello Sareh,
I have some good news for a change. THEY DID IT! MY KITCHEN IS ALMOST DONE AND IT LOOKS LOVELY. Just a few small things that they are coming back to do tomorrow. Hamid was there with them today and it was acompletely different story. And not only did they bring a vacuum AND clean up but they took away the two big garbage bags that I was waiting for Josh to take away. And they even painted the hallway.THANK YOU A THOUSAND TIMES for all your patience and help in getting through this with a positive outcome. You are wonderful!

April
Hi Mer,
We met yesterday morning at your location in Burnaby. I would like to say how much I appreciated all the HELP & information you gave me. I’d been walking around so many different places, confused and unable to pinpoint exactly what I wanted. After your advise, even recommending a competitor – Olympia Tile, I was able to put it all together finally.

Helen Wood
Hi Mer,
I want to thank you (and Luciano) again for not charging extra for the rip out. Your thoughtfulness and kindness in not adding on the cost is hugely appreciated (especially when considering the highly competitive/best quote that you gave us)
Your professionalism and tremendous willingness to go the extra mile for your customers is the best that we have ever encountered in all of the home renovations that we have been doing for 30 years. We have strongly recommended you and Canadian Carpet and Tile to many people over the years and will happily continue to do so.
Also wanted to mention the wonderful work that Luciano did – it is easily some of the best workmanship that we have ever seen. On top of that he is a great person who is a pleasure to work with!
We couldn’t be happier; we feel like we have the best saleperson/director in yourself, and the best floor laying expert in Luciano on our side.

Thanks,
Rick Wagner

Thank you for everything. We are very pleased with the results. We will indeed recommend Canadian Carpet and Tile.

Monica Thompson
Great Hardwood Co.
They were very professional, great prices and we felt very comfortable having them in the house all week. Matched our other hardwood, and cleaned the house at the end. Highly recommended.

Kristin from Pointe Grey, Vancouver
Oct. 2006

 

 

Your feedback is very important to us!

We strive for perfection as such we are keen to improve the quality of our products and services. We would highly appreciate it if you could take a moment and leave us your comments on the service you received from us.




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